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Important information about OneCompare.com

Important Information about OneCompare.com

This section contains all the important information you may need to know about OneCompare.com, including who we are, the terms and conditions of using OneCompare.com, our privacy policy and how to contact us as well as the details of the excellent After Sales Service you receive by purchasing through OneCompare.com.

Please note that use of OneCompare.com is subject to all terms and conditions herein.

Our Mission

OneCompare.com was launched in September 2004 and is owned by it's parent company STL Innovations ltd. Our mission is to provide everyone with impartial information about the mobile phone products currently available on the market.

How do we make our money?

OneCompare.com makes its money by receiving a referral fee from the product retailers that are listed in our results tables. For example, if you apply for a new mobile phone from the OneCompare.com web site by clicking on a buy now button, then the shop that sold you the mobile phone will pay a fee to OneCompare. It's important to be aware that these fees do not impact the cost of the final product to you the user and do not impact any recommendations made. Our service to the user is 100% free of charge and impartial.

Important Information

OneCompare.com is owned by STL Innovations LTD, company number: 5148587.
STL Innovations LTD is VAT registered, VAT registration number: 846829970.

Contact Us

If you would like to contact us for whatever reason, please do so at the following email address:

OR -

You can contact us by post at:

STL Innovations LTD,
Wolverhampton House,
123 Church Street,
St Helens,
Merseyside.
WA10 1AJ

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Terms & Conditions

All information on this site is for educational purposes only and we can not be held responsible for any actions taken by users due to information from this site. Information is displayed on different products so that you may make an informed choice.

Reliability of Information

Information provided on the www.onecompare.com website is believed to be reliable when posted. However, STL Innovations LTD cannot guarantee that information will be accurate, complete and current at all times. All information on the website is subject to modification from time to time without notice.

Mobile Phone Forum

The Mobile Phone Forum is intended to provide a method by which OneCompare.com users can interact and discuss happenings that are important to them. Though OneCompare.com tries it's hardest to ensure that no offensive material is published on the mobile phone forum we cannot be held responsible for anything added by one of our members.

We stand by our privacy policy

Our customers are very important to us at OneCompare, and because of that we make the utmost effort to keep your data private and safe. Please take a minute to read the following Privacy Policy to see exactly how we use and process your data.

The information we collect

We only collect information on you that is required to allow us to provide you with the services you use. We periodically review this information to ensure that we do not keep it for longer than is necessary.

Purposes for which we use information about you

We may use your personal information that you provide via our site for the following purposes:

Passing on information about you

Please be aware that once you use our website or our services, you will be regarded as having given your consent to us disclosing your personal information to the following parties:

Security

We take the security of your personal data very seriously, and our website is a "VeriSign Secure Site". However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Cookies

A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you. We will store your cookies for a maximum of six months.

If you do not accept cookies on your computer our services may not run as intended or they may not run at all.

Disclaimer - Links to other websites

The provision by www.onecompare.com of a link to another website does not constitute any authorisation to the user to access material held at that location, nor is it evidence of any endorsement by STL Innovations LTD of the material held there.

STL Innovations LTD accepts no responsibility or liability for the privacy of your personal information on such websites, as these are beyond our control and will accept no responsibility or liability in respect of any materials on any third party internet website which is not under its control.

If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

Your rights

Under the Data Protection Act 1998, you have the right to request and see any information we store on you at any time. If you do so wish to have a copy of your information we may charge you a fee for this information.

Changes to the Privacy Policy

We may need to amend the Privacy Policy from time to time. Any such amendment will take effect as soon as it is posted on the website. You are therefore encouraged to familiarise yourself with the Privacy Policy on a regular basis.

Concerns or Questions

If you have any concerns or questions about any of these matters please feel free to contact us at the following address:

STL Innovations,
Wolverhampton House,
123 Church Street
St Helens
Merseyside.
WA10 1AJ

Information provided on the www.onecompare.com website is believed to be reliable when posted. However, STL Innovations LTD cannot guarantee that information will be accurate, complete and current at all times. All information on the website is subject to modification from time to time without notice.

After sales service for your new mobile phone from OneCompare.com

When buying a mobile phone through OneCompare.com we don't simply send you off to a retailers site to make a purchase and forget about you. We realise that a mobile phone is quite a technical item, signing a mobile phone contract is quite an involved process and that you may need some help along the way which we strive to provide.

Help with your new mobile phone

Among other things we can help to provide you with personalised information by phone or email about:

Please note that due to the Data Protection Act 1998 there are certain tasks that we cannot undertake including anything which requires us to access your personal information held by the retailers or networks and to liaise regarding your account or order directly on your behalf.

Featured Retailers on OneCompare.com

Have you seen a particular retailer who you would like to buy through? Maybe you would like to browse the different retailers sites to make a purchase but still want the reassurance of purchasing through OneCompare.com? Well you can!

Welcome to the list of currently active retailers whose mobile phone deals are featured on OneCompare.com. Every retailer listed on OneCompare.com has been checked to ensure that they honour the promotions that they offer, especially cashback deals and by purchasing through OneCompare.com and noting your unique OC number you can get our free after sales service to ensure that you have no issues with your new mobile phone contract.

To browse each site and receive your unique OneCompare.com reference number for help with any purchases you make just click the button next to the retailer you wish to visit.


Buy Mobile Phones

Shop with confidence at Buy Mobile Phones through OneCompare.com now

Buy Mobile Phones

Established in 2003, BuyMobilePhones deal direct with all 6 networks allowing them to be impartial in their advice and competitive in prices. They are small enough to give customers the highest level of service but with a sales turnover of over £8,000,000 per annum they are big enough to have some the most competitive deals on the web.


Carphone Warehouse

Shop with confidence at Carphone Warehouse through OneCompare.com now

Carphone Warehouse

The Carphone Warehouse was founded in 1989 and is Europes biggest mobile phone retailer with over 2000 stores.

Carphone Warehouse have been trading on the internet since 2000, offering improved deals over the in-store deals that are commonly available.


Dial-a-Phone

Shop with confidence at Dial-a-Phone through OneCompare.com now

Dial-a-Phone

Dial-a-Phone has grown from a handful of people in 1995 to now having over 600 employees. In that time Dial-a-Phone has supplied mobile phones on monthly contract to 2.9 million customers, and since it launched in 2000 over 550,000 customers have connected from the website.


e2save

Shop with confidence at e2save through OneCompare.com now

e2save

As part of Carphone Warehouse, the UK's biggest Mobile Phone retailer, e2Save (2001) offer an unrivalled choice of handsets and tariffs across all major networks. Many of their deals are exclusive and cannot be obtained outside the Carphone group, giving you the opportunity to get the very latest in mobile technology as soon as it comes to the market.


Mobiles2YourDoor

Shop with confidence at Mobiles2YourDoor through OneCompare.com now

Mobiles2YourDoor

Mobiles2YourDoor is a new and different kind of direct mobile phone company. We're 'powered by 4u Group', which includes Phones 4u, and supply mobile phones to millions of customers like yourself.

Let's face it, we know that buying a new mobile can be confusing, but it should also be a great experience. So, we've made sure buying from us is easy and hassle free - no catches or hidden extras!


Mobilesplease

Shop with confidence at Mobilesplease through OneCompare.com now

Mobilesplease

Mobilesplease uses The Carphone Warehouse to fulfil its orders, offering the latest handsets on the UK's leading networks, namely T-Mobile, Orange, O2, Vodafone,Virgin and 3.


O2

Shop with confidence at O2 through OneCompare.com now

O2

This is the official online store of the o2 network.

O2 was formed in 2001 following the demerger from British Telecom of its former mobile business, BT Wireless. Since then, they have been supplying customers with money saving deals on the latest mobile phones.


One Stop Phone Shop

Shop with confidence at One Stop Phone Shop through OneCompare.com now

One Stop Phone Shop

Onestopphoneshop is part of the Carphone Warehouse the UK’s No.1 mobile phone retailer. They have been supplying mobiles since 1995 and to date have supplied more than 1 million customers. OneStopPhoneShop operate a low cost business with no expensive retail premises and utilise the purchasing power of the Carphone Warehouse, to provide you with the best possible deals.


Phones 4 U

Shop with confidence at Phones 4 U through OneCompare.com now

Phones 4 U

Phones 4 U, set up in 1996 is one of UK's fastest growing independent mobile phone retailer with more than 380 stores across the UK and Northern Ireland and a website featuring constantly updated exclusive deals. Their approach to customer service is simple; to understand what customers need and to regularly update the products and services to ensure they have got the right deal for you.


T-Mobile

Shop with confidence at T-Mobile through OneCompare.com now

T-Mobile

T-Mobile is part of one of the largest mobile companies in the world. It is the UK network of T-Mobile International, one of the three strategic growth areas of Deutsche Telekom AG. Deutsche Telekom's subsidiaries and affiliated companies serve over 120 million mobile customers worldwide. As well as the UK, it operates mobile companies in the USA, Germany, Austria, the Netherlands, Czech Republic, Poland, and Russia . This means great service, plus the backing of a truly global presence.


Vodafone

Shop with confidence at Vodafone through OneCompare.com now

Vodafone

On 1 January 1985, Vodafone made the UK’s first mobile call. It marked the launch of the mobile industry and transformed global communications. Today Vodafone is the world’s leading international mobile telecommunications group with equity interests in 27 countries across 5 continents, 186.8 million proportionate customers and 33 partner networks


Want That Mobile

Shop with confidence at Want That Mobile through OneCompare.com now

Want That Mobile

Want-that-mobile.co.uk was created to help customers get the best deal possible. Guaranteed Bonus Payments means no tricky Terms & Conditions to follow and great discounts.

Want-that-mobile.co.uk fulfils orders through a collaboration with The Carphone Warehouse Group who have been trading online since 2000 and is owned by STL Innovations who have been campaigning for mobile consumer rights since 2004.


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