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Out with the old in with the new
Changing the commission scheme for T-mobile has seemed to be successful
02 September 2008
Changing the commission scheme for T-mobile has seemed to be successful
Three new commission structures are introduced to T-mobile staff in three different regions. In the present scheme, sales staff must collect on average 90 points from connections, 60 points from upgrades and 150 points from prepay sales before T-mobile will pay out the employees full commission. Staff have said the current scheme is complicated and confusing.
The new schemes reward staff per sale so that salespeople can have the chance to earn up to £3 for a prepay handset; up to £5 for a new contract, upgrade or broadband dongle and £2 for insurance.
T-mobile staff have said the temporary scheme will be much better for them if it stays in place. At least this way they will know what they will be taking home at the end of each month.
Anecdotal reports from staffers suggest the trial has succeeded, that staff commissions have doubled in some cases and sales are up.
The trial finishes at the end of August when T-Mobile will collect data and feedback from staff, and decide whether to maintain the old system or fully adopt the new one.
Hopefully for T-mobile staff they Adopt the new one, as sounds a lot more clearer and easier to follow and motivated staff are happy staff.
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